Last updated 2025-04-18
Data Protection
1. Controller
The data controller responsible for this site is Stream Core Hub, reachable at the postal address on file in Rio Grande do Norte, BR. Contact: hello@streamcorehub.one, phone +55 527 560 312, mail 3039 Avenida Isaac, Clara do Descoberto, Rio Grande do Norte, 19035-201, Brazil.
2. Data We Collect
We collect identifiers you submit (name, email, company), technical data (IP address, device type, browser), usage events (pages visited, course progress markers), and communications you send via forms. Payment references, if any, are processed by third-party processors who act under their own statements.
3. Purposes
Data is used to deliver training, schedule mentor sessions, respond to inquiries, maintain security, improve content, and meet legal obligations. Analytics cookies, if enabled, help us understand aggregate navigation patterns.
4. Legal Bases
Processing relies on performance of a contract when you purchase training, legitimate interests for site security and product improvement, consent where required (such as optional analytics), and legal obligations where retention is mandated.
5. Retention
Account data is kept while your relationship is active and for a reasonable period afterward to resolve disputes. Logs may be retained in shorter cycles. Marketing preferences are honored promptly, though some records may remain for suppression lists.
6. Sharing
We share data with infrastructure providers (hosting, email), analytics vendors if you opt in, and professional advisers when required. We do not sell personal data. Any transfer outside Brazil follows adequacy decisions or standard contractual clauses where applicable.
7. Security
We implement administrative, technical, and organizational measures such as access controls, encryption in transit, and vendor reviews. No method of transmission is perfectly secure; please report suspected incidents promptly.
8. Your Rights
Under Lei Geral de Proteção de Dados (LGPD), you may request access, correction, anonymization, portability, deletion where applicable, information about sharing, and revocation of consent. Submit requests to hello@streamcorehub.one. You may also contact the National Data Protection Authority (ANPD) for guidance.
9. Children
Services are directed to adults and professional learners. We do not knowingly collect data from children under 16 without parental authorization. Contact us if you believe a minor submitted data improperly.
10. Policy Updates
We will revise this Data Protection notice when practices change. The last updated date reflects the newest version. Significant changes may be communicated by email when we have your address on file.
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